Frequently Asked Questions — Cleaning Services in Long Island, NY
Everything you need to know about the Done and Done experience.
How much does house cleaning cost in Long Island, NY?
House cleaning in Long Island, NY typically ranges from $120 to $300+ per visit depending on the size of your home, number of bedrooms and bathrooms, cleaning frequency, and specific requirements. Done and Done provides a personalized estimate — not a flat rate — so the price reflects your actual home, not a generic formula. Call (631) 297-4105 or fill out our estimate form for a same-day quote.
Do I need to be home during the cleaning?
No. Many of our Long Island clients provide a key or entry code and trust our team to clean while they're at work or out. Every Done and Done team member is background-checked, bonded, insured, and uniformed. You'll always know exactly who is in your home.
What cleaning products do you use?
We use professional-grade, commercial-strength cleaning products selected specifically for each surface type in your home. Different formulations for tile and grout, hardwood floors, marble and stone countertops, stainless steel, and bathroom fixtures. We don't use a single all-purpose spray on every surface — the right product for every material, every visit.
What happens if I need to reschedule?
We ask for at least 48 hours' notice for cancellations or rescheduling to avoid a fee and allow us to reallocate our teams. For urgent situations, call us directly at (631) 297-4105 and we'll do our best to accommodate you.
Do you offer same-day or last-minute cleaning in Long Island?
While we recommend booking in advance to secure your preferred schedule, we sometimes have last-minute openings across our Long Island service area. Call us at (631) 297-4105 for current availability — we'll always try to help.
Do you use the same cleaning checklist for every home?
No — and that's exactly what makes Done and Done different. Before your first visit, we consult with you about your home's specific rooms, surfaces, and priorities. We build a custom room-by-room cleaning plan for your property. That plan travels with your team on every subsequent visit. Your home in Deer Park gets a different checklist than a home in Massapequa — because they're different homes.
Will I have the same cleaning team every visit?
Yes. Done and Done assigns you a consistent team that learns your home, your preferences, and your standards. You won't have a different person each week — you'll have your team. This is one of the most common things our Long Island clients tell us they appreciate about working with us.
Are you licensed and insured for cleaning in New York?
Yes. Done and Done Cleaning Services is fully licensed and insured in New York State. Every team member is background-checked and bonded. Your home, your belongings, and your family are protected on every visit, across every community we serve in Long Island.
Which areas of Long Island do you serve?
Done and Done provides house cleaning, commercial cleaning, deep cleaning, and move-in/out cleaning throughout Long Island, NY — including Deer Park, Babylon, Lindenhurst, Massapequa, Amityville, Farmingdale, Commack, Merrick, and surrounding communities in Suffolk and Nassau County. View all service areas at /areas.
What is the difference between regular cleaning and deep cleaning?
Regular recurring cleaning maintains a clean home — quick surface work, vacuuming, mopping. Deep cleaning restores a home that needs more: it targets buildup in kitchens, bathroom grout and tile, baseboards, inside appliances, window tracks, and areas that routine cleaning doesn't reach. We recommend starting with a deep clean before your first recurring visit — it sets the baseline and makes every subsequent clean faster and more consistent.
Do you offer move-in and move-out cleaning in Long Island?
Yes. Our move-in/out cleaning service covers a full property top to bottom — inside every cabinet and drawer, every appliance interior, bathroom grout and tile, baseboards throughout, window tracks, and all flooring. Whether you're a buyer moving in, a renter moving out, or a landlord turning over a unit across Long Island, we deliver a documented, thorough clean. View our move-in/out service for full details.
Do you clean offices and commercial spaces in Long Island?
Yes. Done and Done provides commercial cleaning for offices, medical and dental facilities, legal and financial suites, retail spaces, and businesses throughout Long Island. We offer nightly, weekly, bi-weekly, and monthly schedules with assigned teams, after-hours availability, and HIPAA-aware protocols for medical environments. Request a commercial cleaning proposal at /commercial.
How often should I schedule house cleaning?
It depends on your household. Families with children or pets typically benefit from weekly cleaning. Most of our Long Island clients choose bi-weekly, which keeps a home consistently clean without daily disruption. Monthly cleaning works well for smaller homes or lighter use. During your consultation we'll recommend what makes sense for your specific situation and home size.
How long has Done and Done been cleaning homes in Long Island?
Done and Done Cleaning Services was founded in 2004 and has served Long Island homes and businesses for over 20 years. We've completed more than 22,000 cleans across Suffolk and Nassau County, maintaining a 5.0 ★ Google rating throughout. Our experience with Long Island's housing stock — mid-century ranches, colonial-style homes, waterfront properties, and modern construction — is what makes our custom checklist approach more effective than any generic cleaning service.
Still have questions?
Our team is here to help.